Last updated: [04.02.2025]

Introduction

RLT Nutrition (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and protect your data when you use our website (https://rlt-nutrition.co.uk) and our nutritional therapy services.

Who We Are

RLT Nutrition is a nutritional therapy practice operated by Ruth Trimbitas, a qualified Nutritional Therapist (Dip.NT, mFNTP). Our website address is: https://rlt-nutrition.co.uk.

Professional Standards and Regulation

We maintain professional registration with the Federation of Nutritional Therapy Practitioners (FNTP) and adhere to their data protection and confidentiality requirements. All our professional activities, including data handling, comply with:

• The General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018
• Professional standards set by FNTP

Professional Services Data

While this website does not store any patient or consultation data, when you contact us to inquire about or schedule nutritional therapy services, we collect:

• Your name and contact information
• Basic information about your inquiry
• Any information you voluntarily provide through our contact forms

This initial contact information is used solely for the purpose of responding to your inquiry and is processed securely through our contact form system.

Detailed client health information and consultation records are maintained separately from this website in a secure, encrypted practice management system that complies with UK data protection requirements.

Security Measures

We implement various security measures to protect your personal information:

• SSL encryption for all website traffic
• Encrypted data storage both at rest and in transit
• Secure, password-protected access to all systems
• Regular security updates and monitoring

Website Functionality and Data Collection

Comments

When visitors leave comments on the site we collect:

• The data shown in the comments form
• Visitor IP address
• Browser user agent string to help spam detection

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website uses cookies to enhance your browsing experience:

When you leave a comment:

• You may opt in to saving your name, email address and website in cookies
• These cookies will last for one year
• They are for your convenience so you don’t have to fill in your details again

For login pages:

• We set a temporary cookie to determine if your browser accepts cookies
• This cookie contains no personal data and is discarded when you close your browser
• Login cookies last for two days
• Screen options cookies last for a year
• “Remember Me” selection extends login persistence to two weeks

For content management:

• Editing or publishing an article saves an additional cookie
• This cookie includes no personal data
• It only indicates the post ID of the edited article
• It expires after 1 day

Analytics

We use Google Analytics to understand how visitors use our website:

• Analytics data is anonymized and does not contain personal information
• You can opt out of Google Analytics tracking using browser extensions
• We do not use this data for marketing purposes
• The data helps us improve our website and services

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These websites may:

• Collect data about you
• Use cookies
• Embed additional third-party tracking
• Monitor your interaction with the embedded content
• Track your interaction if you have an account and are logged in

Marketing Communications

If you provide your email address or contact details:

• We may send you relevant newsletters or updates about nutritional therapy services
• All marketing communications will include an option to unsubscribe
• You can opt out of these communications at any time
• We will never sell or share your contact information with third parties for marketing purposes

Who We Share Your Data With

We do not share your personal data with any third parties except:

• Where required by law
• With your explicit consent
• With service providers who help us operate our website (e.g., hosting provider)
• For spam detection services for comments

All service providers are bound by contracts requiring them to protect your data.

Data Retention

• Comments and their metadata are retained indefinitely for spam detection
• Contact form submissions are retained for [specify period]
• Account information (if applicable) is retained until you request deletion
• Analytics data is retained for 26 months

Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top.

Contact Us

For any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@rlt-nutrition.co.uk
• Phone: [Your Phone]
• Address: [Your Business Address]

Data Protection Officer

Our Data Protection Officer can be contacted at:
dpo@rlt-nutrition.co.uk